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  • #FeatureFRIYAY: embed Cumul.io dashboards in React Native mobile applications!

    We’ve launched a bunch of new features this month. Curious to find out what’s new in Cumul.io? Let’s have a look! react-native-cumulio: a React Native component for Cumul.io dashboards Are you looking to add analytics to your mobile application? Today is your lucky day, because embedding Cumul.io dashboards in mobile apps just became much easier. […] The post #FeatureFRIYAY: embed Cumul.io dashboards in React Native mobile applications! appeared first on Cumul.io Blog. […]

  • How to add value with dashboards for education platforms

    Do you have an education platform? Dashboards for education platforms can help you to take your platform to next level by offering your customers useful insights – often defined in KPIs. Providing these insights will lead to a lot of benefits for your company such as: more informed end users, because education platforms can provide […] The post How to add value with dashboards for education platforms appeared first on Cumul.io Blog. […]

  • E-commerce dashboards: why and how?

    If you’re in the e-commerce business you’re aware of how important data is. However, you’ll be just as aware of the sheer amount of data, and have some trouble finding out what is relevant and what isn’t. To get a grasp on that it’s important to define the most important KPIs for your e-commerce business, […] The post E-commerce dashboards: why and how? appeared first on Cumul.io Blog. […]

  • Covid-Solidarity: how technology is joining forces to #HelpYourNeighbours

    COVID-19 has struck society in all of its facets. However, how people are dealing with this is simply heart-warming at times. More and more initiatives are calling for solidarity with our fellow citizens who need it the most. Even if we need to keep 6 feet apart, society is still showing its social & human […] The post Covid-Solidarity: how technology is joining forces to #HelpYourNeighbours appeared first on Cumul.io Blog. […]

  • #MeetTheTeam: Doing our internship remote, how did we experience it?

    A first working experience is always exciting. But having to do it remotely is not always self-evident. Janne Demaer, marketing intern at Cumul.io, looks back at her internship and shares experiences of herself and her colleagues. Just like almost every other company, Cumul.io started working remotely. A few weeks before Belgium went in lockdown, a […] The post #MeetTheTeam: Doing our internship remote, how did we experience it? appeared first on Cumul.io Blog. […]

  • Forrester includes NGDATA in Customer-analytics-focused CDP segment

    NGDATA was included in Forrester’s ‘Now Tech: Customer Analytics Technologies, Q1 2020’ report. In the category of midsized companies with $15M to $100M in annual category revenue, Forrester categorizes NGDATA’s platform as a ‘Customer-analytics-focused CDP’. In the report, Forrester states the following: ‘Brands that want to leapfrog competitors with customer analytics should consider customer-analytics-focused CDPs’. CLTV... Read more » […]

  • Teaching children how to code: how CodeFever uses data for success

    We had a pleasant conversation with Fien Spriet, Developer Learning Platform at CodeFever. She introduced us to their business, why they needed dashboards inside their platform, and how it supports their mission to educate children in digital programming skills. Read the interview with Fien below! What is CodeFever? CodeFever is a Belgian startup in education. […] The post Teaching children how to code: how CodeFever uses data for success appeared first on Cumul.io Blog. […]

  • 6 tips for banks to deepen customer relationships during the crisis

    Recently we were Finextra’s guest for a webinar on ‘Big Data: Empowering banks to drive customer-centricity’ (rewatch the full webinar here). In an interesting panel conversation with Elizabeth Spenko (SVP, Director of Digital Experience Solutions, Northern Trust), Mariela Hunter (Head of Consumer Bank Strategy, Citizens Bank), and myself, we shared insights on how we see... Read more » […]

  • CDP Institute grants NGDATA RealCDP Certification

    The CDP Institute certifies NGDATA as RealCDP The RealCDP certification identifies CDPs that meet a five-point checklist of features needed to provide a complete, unified, accessible customer database. This is an initiative from the CDP Institute, an impartial industry body that helps marketers make the best use of their customer data. The Institute recently conducted... Read more » […]

  • #FeatureFRIYAY April: our pivot table got a big update!

    As we are still in full quarantine, it has become harder to go about and explore in the physical world. So, to make sure you can still explore plenty of new stuff virtually, we added a bunch of new features to our platform! Find out what’s new in Cumul.io this month. A fully revamped pivot […] The post #FeatureFRIYAY April: our pivot table got a big update! appeared first on Cumul.io Blog. […]

  • 3 pointers for banks to get the most out of citizen development

    Banks are drowning in data If there is one thing banks are drowning in these days, it’s data. Most banks own huge data assets, sourced from and stored at a wide range of locations. But more often than not, the pools in which this data is stored lacks structure and organization. Sometimes the lack of... Read more » […]

  • Having difficulty scaling up your CX? This is why – Part II

    As already mentioned in the first part of this blog series, we often get the reaction of organizations that they’re already working on CX or that they’re quite ‘good’ when it comes to it. They managed to leverage customer data for providing a relevant interaction. However, we notice that the company’s internal expectations are rarely... Read more » […]

  • #MeetTheTeam: Rob joins Cumul.io – “Long time fan, first time employee”

    We’re thrilled to welcome a new colleague to the team: welcome Rob! 🎉 Even though we had to welcome him virtually, Rob is everything but a stranger to the team. But he’ll tell you everything about it. He left a word of introduction for all of you below. Hey, I’m Rob! A long time fan […] The post #MeetTheTeam: Rob joins Cumul.io – “Long time fan, first time employee” appeared first on Cumul.io Blog. […]

  • Having difficulty scaling up your CX? This is why. – Part I

    Expectations versus reality When we talk to organizations about customer experience (CX) or about CX tooling, we often get the reaction that they are already working on this or that they’re quite ‘good’ when it comes to it. They managed to leverage customer data for providing a relevant interaction. However, we notice that the company’s... Read more » […]

  • Dashboards for real estate: why and how?

    Whether you’re in the real estate rental or sales business (or both), chances are you’re already using KPIs to track how well you’re doing in different aspects. After all, well chosen KPIs can tell you a lot about your performance, and they might often reveal things you could otherwise have overlooked. A real estate dashboard […] The post Dashboards for real estate: why and how? appeared first on Cumul.io Blog. […]

  • 5 Tips To Use Dashboards For Remote Teams

    How can remote teams make smarter use of dashboards? Here are our 5 tips to increase efficiency and improve communication when working remotely. The post 5 Tips To Use Dashboards For Remote Teams appeared first on Cumul.io Blog. […]

  • The Ultimate Data Privacy Guide for Banks and Financial Institutions

    Data privacy has become a hot topic in the news thanks to failures in security and concerns about how companies are using the personal data they collect about their customers or users. Facebook, for instance, faced scrutiny over its handling of consumer data both in the U.S. and in the U.K. Data privacy concerns are particularly... Read more » […]

  • Why citizen developers are essential in the war for talent

    If there’s one area where the war for talent is raging, it’s data science. “Europe needs 346,000 more data scientists by 2020”, a recent IT Pro headline reads. “Machine learning, big data and data science skills can potentially create the greatest disruption if not filled,” IBM’s The Quant Crunch report stated. The growing gap between... Read more » […]

  • Why big data for customer experience needs to get some context

    As consumers, we live in a digital ecosystem almost without even realising it. We interact with brand touchpoints many times a day, and in each of these our brand perception is shifting and evolving. More than this, rather than buying products from companies, we buy into their brand. Customers for any product or service are... Read more » […]

  • Doug Gross about building a strong customer relation

    Consumer habits change over time and the way banks engage with their customers evolves. Mainly because of increasing pressure. On the one hand due to the rise of the fintech companies, on the other because of the changing consumer expectations. Banks must develop the way they target and connect with customers to build a healthy... Read more » […]